What if My Trustly Deposit Fails?
It’s unusual for a Trustly deposit to fail, but glitches and malfunctions can occur anywhere. Here are some troubleshooting tips if you encounter any issues:
- Retry and Refresh 🔄: Sometimes our computers need a little refresh, so log out, clear your cache, and then reattempt the deposit.
- Check Your Bank Status 🏦: As Trustly works directly through your bank, sometimes the source of your troubles is the bank itself. Therefore, check to see if your bank is functioning as it should be.
- Complete 2FA Prompt 📲: Be sure to keep an eye out for authentication requests, typically sent via SMS.
- Switch Device 📱💻: If you’re playing on a desktop, try using the casino’s mobile app to see if the issue is caused by the browser or the casino itself.
- Contact Casino Support 🆘: Provide the casino with the exact error message and timestamp. They should try to help you with your issue.

