Privacy and Security
Apple Pay secures every transaction through two methods. Firstly, it uses tokenisation to conceal your actual card number, generating a unique, device-specific account number and a dynamic security code that is sent to the merchant. This means you don’t have to worry about them having access to your real card details. Your information isn’t stored on Apple servers either, keeping your information as secure and private as possible. Secondly, all transactions must be authorised through biometric authentication (Face ID or Touch ID), so even if you lose your device, there’s no risk of unauthorised payments.
KYC Process With Apple Pay
Setting up a card on your Apple Wallet is fast and simple, but may require additional checks in certain circumstances. The steps are slightly different if you’re adding it to an iPhone or to a Mac or iPad:
For an iPhone:
- Open the Wallet app on your iPhone and then tap “Debit or Credit Card” to add a new card.
- There are two ways to add your card to your wallet:
- Tap or hold your card close to your phone.
- Tap “Enter Card Details Manually” and follow the onscreen instructions.
- Fill out your contact information as this can speed up online transactions.
For a Mac/iPad:
- For a Mac with Touch ID or an iPad, go to (System) Settings and click on Wallet & Apple Pay.
- Select “Add Card” and follow the steps on the screen.
- Verify your information with your bank or card issuer, this may need to be done through their apps.
- If your Mac doesn’t have Touch ID, you can set up Apple Pay through your linked iPhone settings by turning on “Allow Payments on Mac”.
Some banks or card issuers may require you to complete an additional Know Your Customer (KYC) process when you first set up Apple Pay. They may request a verification phone call or additional documentation to keep your card secure.


